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Patient Access Manager (NEW ENGLAND)

GSK • Durham, NC, US • published 2026-10-01 15:58:16.275604

Description

**Position Summary** **:** The Patient Access Manager is a field\-based single point of contact (SPOC) helping providers and patients navigate coverage, reimbursement, and support solutions so patients start and remain on therapy. The PAM is the primary contact for consented patients and caregivers across the GSK Oncology portfolio, guiding them through onboarding, access, and ongoing phases of the treatment journey, and supports provider accounts within the territory on coverage, coding, and payment questions after a prescribing decision has been made. The role is non\-promotional and provides one accountable contact across the GSK Oncology portfolio. **Key Responsibilities** **:** **Patient Navigation \& Support:** * Serve as the point of contact for patients, caregivers, and HCP office staff, providing approved information and education on oncology\-specific care, including benefit discussions, product and disease\-state per the PI, * and program\-specific resources. * Conduct welcome calls and ongoing journey touchpoints, speaking to the end\-to\-end patient experience within program specifics and using approved call guides, FAQs, and the Prescribing Information. * Support pati...

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