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Director of Operations

Zuma • Miami, FL, US • published 2026-10-11 15:03:12.616207

Description

As a Zuma Director of Operations, you are responsible for overseeing and supporting the operational performance of Zuma restaurants across the region. This role partners closely with General Managers, Executive Chefs, and senior leadership to drive operational excellence, financial performance, guest experience, and consistent execution of Zuma standards. The Director of Operations provides strategic and hands\-on leadership, develops high\-performing teams, identifies opportunities for improvement, and ensures each restaurant achieves its operational and commercial objectives. Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection. **Life at Zuma** At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values: **Honor the Mastery** \- w...

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