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Temporary Specialist, Patient Payments Support & Service
PDS Health • Irving, TX, US • published 2026-09-24 16:04:07.179426
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Description: Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The Specialist, Patient Payments Support \& Service will support our dental offices and their patients by fielding incoming phone calls, help tickets and change forms. The incumbent will make requested changes to Orthodontics payment plans and ensure that patient is billed and charged accurately according to office request. The incumbent will demonstrate a courteous and professional demeanor when dealing with customers and office staff, while remaining confident and assertive. **Responsibilities*** Accept incoming phone calls, tickets and forms, communicate effectively. * Process changes to payment plans across multiple programs to coordinate accurately. * Maintain working knowledge of the existing payment options available to assist in securing payment. * Partner with field offices to assist in securing balances. * Maintain working knowledge of the payment vendor and office ledger in order to solve complex payment and billing issues. * I...
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