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Senior Content Writer

CallTower • Rochester, NY, US • published 2026-10-06 01:33:33.796908

Description

We are seeking a Senior Content Writer with deep experience in cloud communications, UCaaS, CCaaS, Contact Center, AI, and enterprise technology markets. This role will own the development, execution, and optimization of content strategies that drive awareness, organic visibility, demand generation, sales enablement, and customer engagement across CallTower's global portfolio. The ideal candidate can translate complex technologies into compelling business outcomes while serving as a subject matter expert and strategic content leader within the marketing team. **Duties** * Lead Content Strategy: Develop and execute content strategies aligned with marketing goals, product positioning, customer personas, and business objectives. Identify content opportunities that drive awareness, engagement, demand generation, and revenue growth. * Thought Leadership Development: Partner with executives, product leaders, engineers, solution architects, and sales teams to develop thought leadership content and industry perspectives. Conduct SME interviews and transform complex technical concepts into compelling, customer\-focused content. * Content Creation: Write, edit, and proofread high\-quality co...

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