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Customer Service and Key Account Coordinator

Pecata Enterprises, Inc. • Paterson, NJ, US • published 2026-10-07 21:03:27.349614

Description

Distributors count on us to hit in\-hands dates. One missed proof can cost them a client. Visual Textile prints custom table covers, banners and backdrops for promotional products distributors. Our products are cut and sewn in Paterson, New Jersey. We are adding one person to our Paterson team. You will own the daily relationship with our largest distributor account and run customer service for Visual Textile. What you will do \- Be the daily contact for our largest distributor account \- Answer the customer service inbox and phone the same day \- Send proofs, track approvals and post payments \- Enter orders and set ship dates from rush codes and in\-hands dates \- Route pricing and rush questions to our sales lead, and art problems to production What you bring \- 2\+ years in customer service or account coordination at a promotional products supplier or distributor, or a custom print shop \- Working knowledge of proofs, PMS colors and vector art \- Steady judgment under rush deadlines \- Experience with ASI, SAGE, ESP or dye\-sublimation is a plus Pay and schedule \- $52,000 to $62,000 per year, based on experience \- Benefits: health insurance, paid time off, 401(k) with company...

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