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Equipment Service Technician

STERIS • Boston, MA, US • published 2026-10-07 03:03:12.870175

Description

**Position Summary** -------------------- Our team of Procedural Service Technicians build the foundation of trust and exceptional service support. They strive for One Of A Kind experiences as they perform immediate equipment servicing and identify, quote and coordinate service offerings to meet Customer needs. Successful incumbent performs effective on\-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro\-mechanical and electronic units primarily in a hospital environment under a highly regulated, time\-sensitive environment. Our technicians provide Customers with basic information, pricing and options, and focus on clear, proactive communications during all service phases to optimize Customer operations. This role demonstrates high adaptability and sound judgement to changing needs and demands. Partnering with cross\-functional teams (Tech Support, Engineering, Service Contract Management) and escalates issues appropriately. Utilizes advanced technology platforms to complete compliance\-regulatory requirements, resolve and document troubleshooting issues and improve the overall Customer experience....

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