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Final Mile Delivery Operations Manager

Apogee Delivery and Installation • Bellingham, MA, US • published 2026-10-18 14:19:40.913829

Description

Description: Apogee Delivery is seeking an **Operations Manager** to lead daily delivery and appliance installation operations for our Boston market, based in **Bellingham, MA**. We are looking for an organized, dependable leader who takes ownership, communicates clearly, and keeps a busy operation running smoothly. You should be comfortable leading a team, coordinating with delivery carriers, resolving service issues, and holding people accountable for results. You will work closely with local and regional leadership, dispatch staff, contracted delivery carriers, and client representatives to deliver safe, reliable service and a strong customer experience. **Key Responsibilities** ------------------------ * **Lead daily operations:** Coordinate morning dispatch, delivery team readiness, route coverage, and daily execution through route completion and end\-of\-day follow\-up. * **Manage and develop staff:** Set clear expectations for dispatch and operations employees, provide coaching, address performance issues, and maintain accountability. * **Coordinate delivery carriers:** Work with carrier owners and delivery teams to maintain dependable capacity, communicate service expectati...

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