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Customer Service & Order Coordinator – Seafood

None • Northport, AL, US • published 2026-10-27 03:17:41.140405

Description

SouthFresh Foods supplies frozen seafood to Restaurants, Foodservice distributors and Wholesale Suppliers. We’re looking for an organized, detail\-driven Customer Service \& Order Coordinator to keep orders moving accurately from customer to freezer to invoice. You’ll be the hub between our customers, warehouses, freight carriers, and sales team. **What You’ll Do** *Customer Orders \& Communication* * Enter customer orders in our ERP system and send order confirmations * Serve as a point of contact for customers on order status, changes, and questions * Coordinate customer and broker sample requests and approvals *Shipping \& Freight* * Send orders to the shipping warehouse * Coordinate freight when needed: request quotes, book carriers, and communicate between customers, carriers, and warehouses * Process inventory transfers between warehouses, including freight charges *Invoicing \& Documentation* * Invoice orders and process EDI transactions as required * Receive purchase orders and code invoices * Match automated BOLs from the freezer with signed copies * Prepare and distribute sales reports *Inventory* * Maintain accurate inventory records * Conduct monthly inventory counts **...

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