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Telephone Triage Nurse

ABC Pediatrics of Asheville • Asheville, NC, US • published 2026-10-02 15:58:45.728170

Description

**Are you looking for a job that allows you to help kids and their families, while still having a great work/life balance for yourself and your family? A job that will allow you to be home every night and have stable working hours? One that allows you to utilize your experience, judgement, and critical thinking skills while collaborating with a supportive team of skilled doctors and nurses? Apply for the ABC Pediatrics of Asheville telephone triage nurse team!** **\*\*This is an in office position at our Asheville office\*\*** **Summary:** The ABC Pediatrics Telephone Triage Nurse Team are responsible for handling all incoming phone calls, portal messages, and patient emails received in the office in accordance with AAP protocols, Physician directives and ABC policies and procedures. **Duties and Responsibilities** * Answer every phone call for the practice. * Give advice to parents on how to treat illnesses at home per AAP or MD. * Triage calls to determine who needs to go to ER, come into the office or treat at home. * Prioritize those that need to be seen at the office. * Chart each conversation in the EHR. * Schedule all appointments per office policy. * Manage last minute phys...

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