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Intake Office Administrator

HBH Wellness • Baltimore, MD, US • published 2026-10-12 09:03:52.588748

Description

**Benefits:** * 401(k) * 401(k) matching * Competitive salary * Flexible schedule * Opportunity for advancement * Training \& development * Wellness resources **About the Role:** HBH Wellness is looking for a motivated and compassionate Intake Office Administrator to join our team in Baltimore, MD. This is a vital front\-line role where you'll be the first point of contact for clients seeking wellness services, helping to create a welcoming and organized experience from day one. If you thrive in a fast\-paced healthcare environment and love making a difference, we want to hear from you! **Responsibilities:** * Manage client intake process, including collecting demographic, insurance, and medical history information * Schedule and confirm appointments, managing calendars for clinical staff * Verify insurance eligibility and process authorizations for new and existing clients * Maintain accurate and confidential client records in the electronic health record (EHR) system * Answer and route incoming calls, emails, and inquiries in a timely and professional manner * Coordinate communication between clients, clinicians, and administrative staff * Ensure front office operations comply wi...

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