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Account Manager, Mid Market

One Call • US • published 2026-09-25 05:23:59.520382

Description

**JOB SUMMARY:** The Account Manager is accountable for relationships, sells products and/or services to One Call clients to ensure satisfaction, alignment of One Call's corporate strategy, account retention, and revenue growth. Additionally, the Account Manager supports the Strategic Account Executive in on\-going service delivery, customer satisfaction, and relationship development with One Call's Corporate and Regional Accounts. **ESSENTIAL DUTIES \& RESPONSIBILITIES:** * Significant focus should be on client retention and developing/executing account plans to ensure continued revenue growth * Demonstrates product knowledge including solutions, markets, and competitive intelligence * Leverages client\-facing data to reinforce One Call value proposition * Leverages internal data to identify opportunities for improving service delivery and increased revenue * Provides accurate and timely sales forecasts * Develop relationships with desk\-level buyers, pulling through revenue at the user level * Ensures accurate content and certification of information in CRM software for assigned clients * Within the client organizations, builds network of influencers and maintains knowledge of pr...

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