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Decision Science Analyst Lead - Bank

USAA • San Antonio, TX, US • published 2026-10-08 03:03:36.635172

Description

**Job ID** R0120303 **Date posted** 10/07/2026 **Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the \#1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active\-duty military spouses. USAA roles may offer remote or hybrid flexibility for active\-duty military spouses consistent with applicable policy and business needs. **The Opportunity** The Decision Science Analyst Lead serves as a strategic partner to Contact Center leaders, leveraging advanced analytics, predictive modeling, experimentation, and AI\-driven insights to improve member experience, operational performance, and business outcomes. This role translates complex data into actionable strategies and drives measurable impact through collaboration with business, technology, and analytics partners. We offer a flexible work environment that requires an individual t...

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