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Field Service Representative II

Canon Business Process Services • New York, NY, US • published 2026-09-24 16:04:07.149397

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Description

Overview: Under general supervision, will perform a variety office services functions. Tasks may include mail processing \& distribution, copy/scan/imaging/ fax, hospitality, reception and records, depending on customer needs, Responsibilities: ### **CUSTOMER SERVICE** * Insures total customer (internal \& external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships ### **MAIL/PACKAGES/POUCHES** * Receive, sort, and deliver all incoming mail \& packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations * Prepare special outgoing inter\-office pouches sent to client affiliates as scheduled (if applicable) * Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines; Log and deliver incoming overnight packages within established time frames * Log outgoing and incoming items as required and review for accuracy/completeness ### **SUPPLIES/COPYING/FAXING/ADMINISTRATION** * Organize and distribute supplie...


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