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Pre-Service Specialist II

Albany Medical Center • Hudson, NY, US • published 2026-09-26 03:51:38.561326

Description

Department/Unit: Patient Access Work Shift: Day (United States of America) Salary Range: $46,947\.00 \- $65,726\.00 The Pre\-Service Specialist II (PSS II) is the initial point of contact for our patient population to provide an exceptional patient experience with assisting in scheduling of the more complex services for our Hospital and Practice. Strong knowledge of insurance payer authorization guidelines is critical for the financial clearance and payment of services. Position requires ability to work in a high\-volume contact center, fast\-paced environment. Understanding complex scheduling needs of our patients in an empathetic, compassionate manner is critical. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. The position requires ability to understand and apply contractual benefits to the service being rendered, with ability to collect patient financial obligation pre\-services. **Essential Duties and Responsibilities** * Responsible for scheduling appointments and services for multiple service lines (PODs)...

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