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Transportation Operations Coordinator

DigitalShopper.com • Plano, TX, US • published 2026-11-02 09:22:08.215794

Description

Operations Coordinator — Vamp **Location:** Dallas–Fort Worth **Schedule:** Full\-time or part\-time; morning, evening, and overnight shifts About the Role Vamp is seeking an Operations Coordinator to keep our transportation service running reliably, 24 hours a day, seven days a week. You will be the primary operations contact during your shift, monitoring trips, supporting drivers and riders, and resolving service issues. You will work independently within established procedures, with an operations manager available for escalations. Your role is to monitor actual driver availability and help ensure Vamp requests receive timely, reliable service. Responsibilities * Ensure drivers arrive to designated shift time * Monitor live trips, upcoming reservations, and automated dispatch activity. * Identify unassigned requests, delayed pickups, driver availability gaps, and cancellations; take appropriate action. * Communicate with drivers about trip assignments, availability, service issues, and upcoming bookings. * Assist riders with booking questions, pickup updates, trip concerns, and service recovery. * Coordinate with the fleet team on charging, vehicle readiness, maintenance issues, ...

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