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Intake Specialist (Consumer Services)

State of Georgia • Atlanta, GA, US • published 2026-11-09 19:00:02.178949

Description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! **Job Title:** Intake Specialist (Consumer Services) **Agency:** Insurance Department of the State of Georgia **Job Requisition ID:** JR0000007765 **Shift:** Not Applicable (United States of America) **Compensation Details:** $47,500\.00 **Job Description:** Under supervision, the Intake Analyst is responsible for facilitating the initial stages of customer engagement by efficiently managing the intake process. This role serves as the first point of contact for customers, ensuring accurate data collection, proper documentation, and seamless communication within the department. Serve as the primary point of contact for incoming customer inquiries via phone, email, and online platforms. Conduct initial process to gather relevant customer information and assess eligibility for services. Accurate...

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