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Student Business Services Specialist I

National University • Remote, US • published 2026-11-04 15:16:16.142263

Description

**Compensation Range:** Hourly: $20\.00 \- $23\.00**Position Summary** The Student Business Services Specialist I reviews, analyzes, and implements necessary procedures to update the student account ledger. Ensures the accurate and timely posting of fees, payments, grants, scholarships, direct billing letters of credit and invoices, and Fresh start adjustments to student accounts. Contacts appropriate staff in the Student Financial Services department to expedite appropriate updates/changes as necessary. Interfaces between students and appropriate National University (NU) departments and third party servicers (e.g. Bank Mobile, Loan Science, Flywire, UAS, ECSI etc). Serves as an advocate for student questions and concerns in a peer\-based environment regarding student account transactions. . Maintains a high volume of productivity, accuracy, and customer service. Ensures compliance with Title IV federal regulations, due diligence, Fair Debt Collection \& Practices Act (FDCPA), Family Educational Rights \& Privacy Act (FERPA), and University policies. Participates in finance outreach assignments, including but not limited to, return of funds, missing documents, inactive students, an...

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