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Behavioral Health Administrative Navigator

Alleghany Highlands Community Services • Covington, VA, US • published 2026-10-13 02:25:37.164105

Description

Alleghany Highlands Community Services (AHCS) is seeking an organized, detail\-oriented, and compassionate individual to join our Outpatient Behavioral Health team as a Behavioral Health Administrative Navigator. This position plays an important role in helping individuals access behavioral health services by coordinating referrals, following up on appointments, assisting with healthcare coverage, and helping individuals navigate administrative processes. The ideal candidate enjoys working with people, has strong organizational and communication skills, and is committed to providing excellent customer service. ### **Key Responsibilities** * Assist individuals with navigating the referral, intake, and appointment process for behavioral health services. * Coordinate and track referrals, waitlists, and follow\-up needs to help ensure timely access to care. * Follow up on missed appointments, cancellations, and outstanding requirements to help individuals stay connected to services. * Assist with scheduling and rescheduling appointments as needed. * Help individuals understand and navigate Medicaid and other healthcare coverage applications, renewals, and documentation requirements. * ...

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