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Front Desk Associate/Night Auditor

Quality Inn and Suites • Casa Grande, AZ, US • published 2026-10-14 08:32:16.591150

Description

**Job Summary** We are seeking a dedicated and detail\-oriented Front Desk Clerk/Night Auditor to join our team in the hospitality industry. This role is essential in providing exceptional guest services and ensuring smooth operations during the night shift. The ideal candidate will possess strong customer service skills, a background in hospitality management, and the ability to handle various front desk responsibilities efficiently. **Duties** * Greet guests upon arrival with a warm and welcoming demeanor. * Manage check\-in and check\-out processes for hotel guests. * Handle guest inquiries and resolve any issues or complaints promptly. * Maintain accurate records of guest accounts and transactions. * Perform nightly audits of financial transactions to ensure accuracy. * Operate phone systems effectively, demonstrating excellent phone etiquette. * Assist with reservations and provide information about hotel amenities and services. * Ensure the front desk area is clean, organized, and well\-stocked with necessary supplies. * Collaborate with other hotel departments to enhance guest experiences. **Experience** * Previous experience in a front desk or guest services role within a h...

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