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Hotel Night Auditor

None • Portland, TN, US • published 2026-11-05 06:59:20.694896

Description

**Job Overview** As a Hotel Night Auditor, you’ll keep overnight hotel operations accurate, welcoming, and ready for the next day. You’ll balance daily transactions, review reservations, support the front desk, and respond to guest needs with calm, attentive service. Your impact: Accurate night audit and thoughtful guest support help guests enjoy a smooth stay and give daytime teams reliable records to start their shift. **Responsibilities** * Complete the night audit, reconcile daily accounts, and prepare clear shift and financial reports. * Review reservations and guest records using hospitality reservation systems and property management systems (PMS), such as OPERA. * Welcome guests, manage check\-ins and check\-outs, and handle guest services and guest relations requests. * Answer and route calls using multi\-line phone systems; maintain professional phone etiquette and clear client communication. * Follow hotel emergency procedures and resolve service concerns through practical customer service problem\-solving. **Requirements** * Customer service, front desk, or hotel experience; resort experience is a plus. * Familiarity with hospitality, hotel management, hospitality manag...

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