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Full Time Night Auditor/Front Office Agent

Aloft Brooklyn • Brooklyn, NY, US • published 2026-10-23 02:05:07.146300

Description

**JOB TITLE: Night Auditor/Front Office Agent** **Purpose for the Position:** To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. **Essential Responsibilities:** * Greet, register, and assign rooms to guests of the hotel. * Verify customers’ credit, and establish how the customer will pay for the accommodation upon check\-in. * Keep records of room availability and guests’ accounts using computerized property management system. * Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day. * Review accounts and charges with guests during the checkout process. * Transmit and receive messages using telephones or telephone switchboards. * Contact overnight housekeeping or maintenance staf...

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