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Account Manager — Client Retention And Growth

None • Remote, US • published 2026-10-11 09:03:30.531789

Description

**HealthcareLive \| Full\-time \| \[Location / work arrangement]** **Base salary:** **$50,000–****$**60,000**, depending on experience, plus performance incentives** HealthcareLive helps employers improve care for workplace injuries through remote injury care, physician access, imaging coordination, care navigation, and on\-site services. We’re looking for an Account Manager who can strengthen customer relationships, protect existing revenue, and identify opportunities to expand our services. This role combines proactive account management with commercial responsibility for retention and growth. ### **What you’ll do** * Own relationships with an assigned portfolio of employer customers. * Build account plans that identify customer priorities, service adoption, renewal risks, and expansion opportunities. * Conduct regular customer meetings and business reviews using service and revenue data. * Identify opportunities to add locations, increase utilization, or introduce additional services. * Lead expansion discussions and coordinate proposals with internal teams. * Work with clinical, operations, and billing teams to resolve issues and keep customers informed. * Partner with Billing ...

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