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USER SUPPORT SPECIALIST

State of Arkansas • Camp Robinson, AR, US • published 2026-10-02 09:58:52.633140

Description

Date: Oct 1, 2026 Req ID: 60233 Location: NLR, Camp Robinson, AR, US, 72199 Category: DEPT OF THE MILITARY Anticipated Starting Salary: $45,392\.05 **Position Number: 22173099** **County: Pulaski** **Anticipated Starting Salary: $45,392\.05** **The mission of the Department of Military is to provide a professional staff of Arkansas State Employees who help maintain and improve the readiness of Arkansas National Guard units through effective fiscal management of State Resources, Human Resource Management, and quality administration of Arkansas National Guard Programs.** **Additional job duties and/or day\-in\-the\-life details:** **Respond to user requests for support regarding hardware, software, and network\-related issues. Provide troubleshooting and issue resolution for common user problems, escalating more complex issues as necessary. Document user issues, resolutions, and follow\-up actions in a ticketing system. Ensure all support tickets are updated with accurate information and closed promptly. Assist with the installation and configuration of computer systems, software applications, and network connections.** **Preferred qualifications, specific skills and/or professional ...

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