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Card Services Specialist I

Navigant Credit Union • Lincoln, RI, US • published 2026-10-23 02:05:07.151431

Description

**ABOUT THE ROLE** The Card Services Specialist is responsible for performing a variety of functions including all credit union card products, Mastercard Debit and Credit, and our ATM and IBK terminals. Processes charge\-off packages and disputes in accordance with Reg E and Reg Z, handles all IBK transaction matters including card maintenance and exception posting(s). Troubleshoots issues with card denials, processes all returned cards via US mail, and settlement of all transactions related to accrued interest, u Choose Rewards, and payment processing for the Credit Card portfolio. Oversees and monitors deposit accounts and card related transactions for unusual activity, hence, escalating fraud related matters by reviewing third party alert(s) and making recommendations based on fraud trends, and if applicable facilitate card reissuance. **WHAT YOU WILL DO** * Handles daily card management tasks, including processing orders, rush orders, embossing errors, account billing updater (ABU) management, travel exclusions, conducting credit limit management, returned cards. * Monitors and manages the GL reconciliation and settlement / adjustments (posting necessary adjustments to members/...

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