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Internet Services Specialist- The Ritz Carlton Naples

Encore Global • East Naples, FL, US • published 2026-10-07 21:03:27.372466

Description

Position Overview Manage the overall IT operation, network, and related client facing services at the property level. Maintain the equipment and infrastructure, position and sell the solution, execute events, and provide outstanding internal and external customer service. Reports to the local Operations Manager with additional oversight by the Area Internet Services Manager. Key Job Responsibilities Equipment Operation * Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual and internet equipment. * Troubleshoot technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. Network Management * Under direction from the property Director and the Area Internet Services Manager, ensure the readiness of the network infrastructure installation and temporary network equipment by monitoring the functioning of the network, maintaining equipment in working order, replacing damaged components, and creating documentation such as port maps, access point layouts, network diagrams and labelling the patch panels and wall outlets. * E...

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