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Bilingual Front Desk Coordinator at Rehabilitation Office

Rapha Physical Therapy • Montclair, CA, US • published 2026-10-07 09:03:19.785101

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Description

Rapha Physical Therapy is a growing pediatric and adult rehabilitation company headquartered in Montclair, California. We provide physical, occupational and speech therapy services to infants, children and adults. We are seeking a reliable, organized, and friendly Front Desk Administrator to join us. As the first point of contact for patients, visitors, and stakeholders, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our front desk. Your strong interpersonal skills and attention to detail will be essential in managing patient appointments, coordinating administrative tasks, and maintaining a welcoming and organized reception area. Responsibilities: * Greet and welcome patients, visitors, and stakeholders in a warm and professional manner. * Register patients by verifying their demographic and insurance information, ensuring accurate data entry into the electronic medical records (EMR) system. * Schedule and confirm patient appointments, following established protocols and optimizing appointment availability. * Coordinate and manage patient check\-in and check\-out processes, collect co\-payments, and provide necessary pap...


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