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IT Support Specialist I

The Elizabeth Hospice • Escondido, CA, US • published 2026-09-30 07:58:48.935376

Description

Description: The IT Support Specialist I provides technical assistance to computer system users. Answers questions or resolves computer problems for users in person, via telephone or from remote location, and provides assistance concerning the use of computer hardware and software, including printing, word processing, electronic mail, synchronization, office and mobile phones, and other hospice software programs. The position also provides service desk support to employees and other authorized users of The Elizabeth Hospice information technology environment; resolves incidents and completes service requests involving workstations, peripherals, corporate applications, hardware, access, and related technology; supports employee onboarding and offboarding, including hardware, account and access requirements, and software license management; maintains hardware asset management and lifecycle processes; provides service management and hardware lifecycle reporting; documents recurring IT procedures and workflows through standard operating procedures (SOPs) and work instructions; and participates in on\-call support and other IT activities as assigned. The Elizabeth Hospice is San Diego's...

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