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Product Implementation Lead – US Remote, Eastern or Central Time Zone

ColigoMed • Remote, US • published 2026-10-01 15:58:16.239644

Description

**Location: Remote, US – Eastern or Central Time Zone** **Reports to: Chief Product Officer** **Required availability: 7:00 AM – 5:00 PM ET, Monday through Friday** **Type: Full\-time** **About ColigoMed** ColigoMed is a US healthcare AI company automating the administrative work that slows down specialty care. Our agentic AI platform delivers touchless eligibility and benefits verification, autonomous prior authorization with EMR write\-back, integrated care program enablement (RPM, CCM, PCM, TCM), and hospital readmission reduction, supported by a patient app and a provider app. We are live with 50\+ paying customers across cardiology, pulmonology, and pain management and backed by an $8M seed round from 70\+ physicians. **The role** You will be the person customers rely on to get issues resolved and the link between customers, Product, and Engineering. Reporting directly to the CPO, you will own customer inquiries and issues across our platform and patient and provider apps, keep customers informed through resolution, support customer onboarding, and translate customer workflows and needs into clear product requirements. Resolving customer issues and communicating directly with ...

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