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AI Developer, IT Operations

Houston City College • Houston, TX, US • published 2026-10-06 13:34:04.183973

Description

**Job Summary** The AI Developer for IT Operations will build AI\-powered tools to enhance the reliability, security, and efficiency of the college’s IT infrastructure supporting academic and administrative operations. **ESSENTIAL FUNCTIONS** Develop, configure, and tune AI capabilities within IT operations platforms for anomaly detection, predictive maintenance, and automated incident response. Develop and maintain the data flows that make IT operations data usable by AI monitoring and analysis tools, including collection, standardization, and processing. Connect detections to automated response actions and IT service management workflows, including incident routing, classification, and resolution. Integrate AI into monitoring tools supporting LMS, student portals, and campus networks. Support high\-availability requirements during peak academic periods, adjusting detection thresholds ahead of known peaks so alert volume stays actionable. Analyze operational data to identify trends, correlations, and capacity constraints that inform infrastructure planning and reliability improvements. Perform ongoing maintenance, testing, and review of deployed AI tools to ensure continued accura...

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