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Student Service Cnt Specialist

Northern Michigan University • Marquette, MI, US • published 2026-09-25 15:51:32.250165

Description

* 495169 * Marquette, Michigan, 49855 * Student Service Center * Staff * Closing on: Oct 1 2026 **Position Title:** Student Service Cnt Specialist **Department:** Student Service Center **Term of Assignment:** Continuing **Term End Date, If Applicable:** **FLSA Status:** Non\-Exempt \= overtime eligible **Work Schedule:** Traditionally Monday\-Friday, 8:00 am to 5:00 pm with occasional evening and weekend work required. **Salary:** Targeted Salary Range: $48,560\-$52,200 **Travel:** No travel ### **Brief Statement of Duties** **Brief Statement of Duties:** Participate in the continual improvement of services provided by the Student Service Center. Manage the student withdrawal Title IV financial aid process, coordinate the student account billing, and the overage (refund) processes. ### **Minimum Qualifications** **Required Education:** Associate's Degree **Discipline/Degree Area:** **Required Specialized Training/Certifications:** **Required Minimum Work Experience:** Three years progressive work experience in an office setting to include customer service and office procedures. **Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duti...

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