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Patient Service Specialist – Primary Care

Cleveland Clinic • Akron, OH, US • published 2026-10-03 03:13:59.968069

Description

As part of Cleveland Clinic Akron General Hospital, the Bath Health and Wellness Center offers patient\-friendly primary care and specialty services to the surrounding community. Our expert physicians and caregivers continuously aim to create a welcoming and supportive environment for patients of all ages. Here, you will receive endless appreciation and encouragement while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. In this role, you will assist patients with everything from phone triage, registration, insurance eligibility and collecting co\-payments to self\-screening and scheduling services. This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic. A caregiver in this position works days on Monday – Friday from 8:30 a.m. – 5:00 p.m. with a Saturday rotation once per mon...

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