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Quality Assurance Specialist - Supplier Management (Hybrid)

Kahler Hospitality Group • Itasca, IL, US • published 2026-10-08 09:03:35.810760

Description

Overview: Topco Associates is currently seeking a Quality Assurance Specialist \- Supplier Management for the Quality Assurance team in Itasca, IL. This position will be a hybrid role, with the successful candidate conducting work in our Itasca office three times per week and virtual twice per week. Under direct supervision of QA Manager, the QA Specialist promotes the delivery of optimal Quality Assurance services to members: evaluates supplier manufacturing facility audit/certification documents and product safety practices and performance against established product safety and quality criteria to deliver brand aligned quality products; reviews supplier and product performance, performs trend\-line analysis, investigates the root cause of product performance concerns and consumer complaints and in consultation with suppliers, product management team, consumer center and members effectively resolves consumer/member complaints on product performance and drives continuous improvements; engages with members, suppliers and internal stakeholders in enhancing program execution to deliver brand aligned quality products. They also assist in developing new suppliers, products and maintaini...

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