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Senior Operations Manager

Metro City Bank • Doraville, GA, US • published 2026-11-11 00:59:36.012301

Description

**Title**: Sr. Operations Manager **Date:** 11/10/2026 **Department**: Operations **Reports to**: Chief Executive Officer **Brief Overview:** Metro City Bank seeks an experienced banking operations professional to lead its back\-office operations and strengthen operational support across the branch network. The successful candidate will provide practical leadership, improve processes and internal controls, develop staff, and ensure timely resolution of operational issues. This role requires a manager who can oversee existing managers and staff while becoming directly involved when needed. Experience with FIS Horizon and related banking applications is strongly preferred. **Key Responsibilities** * Lead banking back\-office operations, including deposit operations, check processing, ACH, wire transfers, cash management services, and related exception processing. * Supervise the Operations Manager and the Applications Manager to ensure reliable processing and effective use of banking systems. * Establish clear responsibilities, service standards, deadlines, and escalation procedures; hold managers and staff accountable for results. * Identify operational deficiencies, determine their...

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