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Senior Account Representative

TOMI Environmental Solutions, Inc. • Frederick, MD, US • published 2026-10-08 21:03:19.983260

Description

**About TOMI Environmental Solutions** TOMI Environmental Solutions is a global provider of SteraMist disinfection and decontamination products serving healthcare, life sciences, pharmaceutical, biotechnology, and commercial markets worldwide. The company offers a solution that includes equipment, services, and recurring consumables, supporting a razor\-and\-blade business model built around long\-term customer use and account growth. We are seeking a Senior Account Representative to manage and strengthen customer relationships, expand existing accounts, and identify customer champions who can help drive new business. This role will work closely with teams across the organization to support customer success, account growth, and cross\-functional alignment. **Key Responsibilities** * Build, manage, and strengthen relationships with key customers and strategic accounts while identifying opportunities for account growth, retention, and long\-term loyalty. * Conduct customer reviews, gather feedback, and analyze trends, complaints, and support requests to identify recurring issues and improvement opportunities. * Execute a customer experience strategy focused on satisfaction, responsiv...

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