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Operations Manager

Encore Fire Protection • Baltimore, MD, US • published 2026-10-19 12:32:44.037653

Description

Who We Are: At Encore Fire Protection, we are proud to be the east coast's largest full\-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? ***To be the best fire protection company the industry has ever seen.*** The Opportunity: As an Operations Manager in our Service Operations team, you will be a key partner to the Director in running a high performing service business. You will help set financial and operational objectives, keep a close eye on backlog, margins, and resource utilization, and make sure teams in the field have the support they need to deliver to customers. This role sits at the center of the operation, connecting service managers, technicians, deficiency sales, and warehouse support. You will use data, regular...

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