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General Manager

None • State College, PA, US • published 2026-09-26 15:51:07.663847

Description

**SUMMARY** The position will be responsible for supervising/managing/overseeing the following departments: Rooms Division (Front Desk, Guest Services, Bell, Security and Concierge) Food \& Beverage (Restaurant, Room Service, Banquets, and Kitchen), Sales, Accounting, Human Resources \& training property wide. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Guest Service** * Maintains *guest service* as the driving philosophy of the operation * Personally demonstrates a commitment to guest service in responding promptly to guests? needs * Committed to making every guest is satisfied * Meets or exceeds guest satisfaction measures * Ensures hotel standards and services contribute to the delivery of consistent guest service * Implements and practices guest service initiatives and performs to Hotel Standards **General Manager** **Job Requirements:** * Coordinate various Departments on behalf of VP of Operations. * Experience supervising Front Office, Food and Beverage, Administration, and related Departments. * Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property. * Experience developing standards and operating procedures. * Thor...

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