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Infrastructure Engineer III - Amazon Connect
JPMorganChase • New York, NY, US • published 2026-09-29 14:55:37.528174
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**JOB DESCRIPTION** We are seeking a passionate and talented Infrastructure Engineer to join our team in supporting and expanding our Amazon Connect telecom infrastructure. We are looking for an engineer who can help us extend our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through advanced tooling and processes to enhance customer experience. Join our team and be part of managing one of the largest volumes of phone calls in contact center platforms globally for Chase Travel. As an Infrastructure Engineer III at JPMorganChase within Chase Travel, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem\-solving methodologies across multiple applications of moderate scope. **Job Responsibilities** * Applies technical knowledge and problem\-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale and ensures end to end monitoring of applications. * Ability to independently design, configure, and implement new projects on the Amazon Connect plat...
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