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STD Operations Manager

MetLife • Remote, US • published 2026-10-13 02:25:37.198145

Description

Working Schedule Full\-Time Work Arrangement Virtual Relocation Assistance Available No Grade 12M Posted Date 12\-Oct\-2026 Job ID 21087 ### **Description and Requirements** **The Team You Will Join** On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal \- it’s what we do, one conversation at a time. **The Opportunity** **The Opportunity** The STD Operations Manager will oversee the management of several Unit Leaders who will be managing STD and Absence teams. We are looking to have someone motivated to come and ensure that we are meeting all goals with our customers and then within our teams as well. This person will be responsible for the success of our claims management teams. Strong verbal commun...

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