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Customer Support Engineer (Low-code Workflow Software)

Bizflow • Falls Church, VA, US • published 2026-10-03 03:13:59.896568

Description

**Customer Support Engineer (Low\-code Workflow Software)** **Location:** Falls Church, VA (on\-site in office, with partial telework flexibility) **Full\-Time \| Permanent** **Salary Range:** $60,000\.00 \~ $90,000\.00 Are you a fast learner who thrives in a collaborative environment and loves helping others with technology? BizFlow is seeking a proactive and technically skilled Customer Support Engineer to provide hands\-on support for our platform\-based applications. This role focuses on troubleshooting, technical analysis, and resolving customer issues in alignment with ITIL best practices. The ideal candidate is a fast learner who thrives in collaborative environments, enjoys problem\-solving, and is comfortable working across servers, applications, and mixed\-architecture environments. The CS Engineer will coordinate closely with our R\&D Product, Solutions, and Professional Services teams to resolve issues quickly and accurately, while providing polished and professional communication to customers at every step. If this resonates with you, we’d love for you to apply! **What You’ll Do:** * Manage the full ticket lifecycle (intake triage resolution closure) in alignment with ...

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