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Front Desk Receptionist

Valley Community Healthcare • North Hollywood, CA, US • published 2026-09-25 05:23:59.500951

Description

**Responsibilities:** Responsible for maintaining the front desk in an organized manner, greeting, registering, and checking in clients, scheduling appointments, and providing information services. **General Duties:** Under the Direction of the Front Desk Supervisor and/or Site Manager: * Greet and welcome patients, visitors, and staff in a friendly and professional manner. * Check in and register new and established patients; collect and update necessary demographic and insurance information accurately for: + **At least** **2** **of the following departments: General Medicine, Pediatrics, Women’s Health, Adolescent Medicine, Patient Assistance** + **And** **2** **Specialties: Patient Screening, Behavioral Health** * Manage the department/providers schedule, using sound judgement, effectively collaborating with care teams and utilizing VCH policies and procedures as guidelines * Stay up to date on relevant training, including but not limited to Medtrainer Customer Service module(s) * Schedule patient appointments using the electronic medical records (EMR) system, coordinating with medical staff to ensure optimal patient flow. * Answer phone calls, respond to inquiries, and direct c...

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