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Customer Service Manager

Cameron Ranch Glamping • Goodrich, TX, US • published 2026-10-13 20:20:26.576993

Description

**PawHaus Resort \| Customer Service Manager \| Goodrich, TX (Lake Livingston)** PawHaus is a dog\-first luxury resort on 30 lakefront acres near Lake Livingston. Think ÖÖD mirror houses, a dog grooming spa, an indoor play area, a membership club, and guests who travel with their dogs the way other people travel with their kids. Luxury has gone to the dogs. We're looking for the person who owns the guest side of PawHaus. You'll run the front desk, lead our guest services team, and make sure every guest (two\-legged and four\-legged) feels taken care of from booking to checkout. The role: \- Title: Customer Service Manager \- Type: Full time, hourly, on site \- Schedule: Wednesday through Sunday, 12p to 8p, every week \- Weekends: Required every week. This schedule is set and is not expected to change for the foreseeable future. \- Off\-shift: Occasional calls or texts outside your shift for urgent guest issues What you own: \- The front desk and guest experience, day to day \- Our guest tech: Cloudbeds, guest texting, and the AI tools that handle much of our messaging \- Leading and coaching our guest services team, including our retail lead and evening desk staff \- Selling and up...

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