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Customer Success Manager - Digital

SHI International • Austin, TX, US • published 2026-10-08 15:04:20.014307

Description

**About Us** ============ **Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:** * **Our commitment to diversity, as the largest minority\- and woman\-owned enterprise in the U.S.** * **Continuous professional growth and leadership opportunities.** * **Health, wellness, and financial benefits to offer peace of mind to you and your family.** * **World\-class facilities and the technology you need to thrive – in our offices or yours.** **Job Summary** =============== The Digital Customer Success Manager is responsible for driving customer adoption, engagement, and long\-term success across SHI's digital commerce ecosystem, including SHI One, SHI.com, and related digital solutions. This role serves as the primary digital point of contact for an assigned sales segment and customer portfolio, helping customers maximize the v...

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