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Business Process Consultant II

Serco • London, KY, US • published 2026-09-26 21:52:03.219113

Description

London, Kentucky, US, 40471 Category: Business Systems/Analysis Job ID: 35246 widget: Full\-Time Public Trust Other No \- Teleworking not available for this position $61100\.79\-$85000 ### **Position Description \& Qualifications** If you enjoy solving problems, improving business processes, and working across operational and technical teams, Serco has a great opportunity for you. As a Business Process Consultant II supporting the CMS Eligibility Support program, you will help analyze, document, test, and improve processes that support millions of consumers seeking healthcare coverage through the Health Insurance Marketplace. The ideal candidate will be a collaborative, analytical problem solver who enjoys learning complex business processes and turning challenges into solutions. You will have the opportunity to work with a diverse group of stakeholders and subject matter experts while building strong working relationships across the program. You should be comfortable working in a fast\-paced environment, managing multiple priorities, and taking ownership of assignments from research through resolution. Success in this role requires curiosity, attention to detail, strong communicat...

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