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Customer Service Specialist

West Shore Home • Hartford, CT, US • published 2026-09-24 22:03:54.950104

Description

Our Mission and Purpose West Shore Home is growing at an explosive rate. To do so, we must operate at an above average pace to meet our mission of Bringing Happiness to Every Home. We are goal oriented and take extreme ownership of our work. Our vision is to become America’s Most Admired Home Remodeling Brand®. West Shore Home operates at its best when every employee works to achieve their individual potential. To facilitate this, West Shore Home provides the structure and support to challenge you as you grow professionally, provides fair compensation as you progress in your career, and offers tools to achieve personal satisfaction. Organizational Position The Customer Service Specialist reports to the General Manager and works closely with the Regional Operations department. Job Summary The Customer Service Specialist will support all Customer Service\-related functions in the assigned branch. This position will be accountable for providing a 5\-star experience to customers regarding post\-installation services by using best judgement calls and knowledge of all products to diagnose and schedule service visits. Essential Functions AND KEY ROLE ACCOUNTABILITIES * Accountable for pro...

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