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Human Resources Manager 2 (HR Service Operations Manager)

Los Alamos National Laboratory • Los Alamos, NM, US • published 2026-09-29 14:55:37.636416

Description

**What You Will Do** **Why This Role Matters** **HR Services is a critical connection point between employees, managers, and the broader HR organization. The HR Manager 2 provides frontline leadership for a high\-volume service environment responsible for employee inquiries, workforce administration, HR transactions, and case management. This leader will help ensure employees receive timely, accurate, and consistent support while maintaining the operational discipline necessary to meet the needs of the Laboratory.** **Who We're Looking For** **We are looking for a hands\-on, people\-focused leader who thrives in a fast\-paced service environment. The ideal candidate understands how to balance employee experience with operational accountability and is comfortable using data to make decisions, managing competing priorities, and coaching employees toward stronger performance. This individual will bring energy and consistency to the team while building an environment where employees understand expectations, feel supported, and are motivated to deliver high\-quality service.** **The Mission** **As the HR Manager 2 for HR Services, you will lead day\-to\-day service operations and ensure...

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