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Director, IT Sales CRM (Salesforce)

IDEXX Laboratories • Westbrook, ME, US • published 2026-09-26 09:51:26.132237

Description

Director, IT Sales CRM (Salesforce) is a key member of the IT Digital leadership team within the Business Systems pillar. This role is responsible for the strategy, delivery, modernization, and operational excellence of IDEXX’s commercial technology portfolio supporting Sales, including Salesforce (Sales and Service Cloud), CPQ and pricing tools, sales enablement and territory management systems, and the commercial data and integration layer that connects them to the enterprise. This role excludes core intra\-enterprise platforms such as SAP ERP and Reference Lab IT systems. This role partners directly with Commercial leadership, Global Sales, Marketing, Commercial Operations, and Revenue Operations, to translate go\-to\-market priorities into a coherent technology roadmap and to deliver measurable commercial outcomes. The Director will champion disciplined delivery management, platform stability, and continuous modernization, ensuring commercial systems are scalable, secure, well governed, and rich in usable customer and pipeline data. This is a hands\-on leadership role that balances near\-term commercial demand with the architectural and data discipline needed to scale. **Respon...

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