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Administrative Support Professional/Receptionist

Bridges and Boundaries Counseling Services • Lacey, WA, US • published 2026-10-18 02:18:12.185559

Description

Job title Administrative Support Professional Reports to Owner/ Clinical Supervisor Job purpose To meet the Administrative Support needs of 8 mental health clinicians. This includes clerical, client coordination, medical billing, customer service, and general office tasks. Duties and responsibilities Clerical * Daily filing including the use of Electronic Health Records * Answer phones including a brief screen and scheduling of new clients, coordination of services with outside resources, general inquiries, and more. * Picking up voicemails and returning calls * Mail including processing of USPS mail and emails as they come into the office * Manage the messages to and from clients through the EHR system including practice\-wide announcements. * Fulfill and send document and records requests according to in house and legal policies and procedures. * Send closure letters, advertising mailings, and other correspondence as needed through USPS. Billing * Track and take payments (including cash, checks, and credit cards) from clients. * Transparently track and maintain any reduced fee agreements or payment plans. * Track and resolve any insufficient fund payments or delinquent accounts. ...

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