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Full Time Night Auditor
Residence Inn by Marriott • Rancho Cucamonga, CA, US • published 2026-10-23 02:05:07.145119
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Description Essential Functions and Responsibilities of the job include but are not limited to: * Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. * Communicate effectively with guests and fellow team members. * Greet arriving guests and complete established check\-in procedures on a daily basis in order to ensure that guests are fully satisfied. * Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability. * Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check\-out. * Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing DKN’s reservation guidelines. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests. * Maintain good guest relations by keeping abreast of all in\-house and area functions in ord...
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