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Patient Services Specialist

Peak Retina • Yakima, WA, US • published 2026-10-11 03:03:33.044823

Description

Responsibilities: \- Manage the front office operations and ensure smooth daily operations \- Greet and assist visitors, clients, and patients in a professional and friendly manner \- Answer phone calls, take messages, and redirect calls as necessary \- Schedule appointments and maintain calendars for staff members \- Obtain insurance prior authorizations for urgent treatments \- Maintain office supplies inventory and place orders when necessary \- Handle incoming and outgoing mail, including sorting, distributing, and processing \- Perform general clerical duties such as filing, photocopying, and data entry \- Ensure the reception area is clean and presentable at all times Experience: \-Bilingual in English/Spanish is required \- Previous experience as a medical receptionist or in a customer service role is preferred \- Proficiency in clerical tasks such as filing, data entry, and calendar management \- Experience with phone systems and handling multiple phone lines \- Knowledge of medical receptionist duties is a plus \- Knowledge of insurance verification is a plus. \- Experience with Electronic Health Records and Practice Management Software such as Modernizing Medicine or Eyef...

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