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Client Manager

Management Data • Birmingham, AL, US • published 2026-10-06 19:33:47.392153

Description

Position Overview: ------------------ The Client Manager is responsible for building and maintaining strong client relationships, ensuring successful service delivery, and driving client satisfaction and retention. This role requires a strategic approach to managing accounts, identifying growth opportunities, and serving as a trusted advisor to clients. Key Responsibilities: --------------------- Client Relationship Management * Serve as the primary point of contact for assigned clients, ensuring their needs are met with proactive and strategic solutions. * Develop and maintain strong relationships with key client stakeholders (add clarity around business stakeholders). * Conduct regular check\-ins, business reviews, and performance assessments with clients to ensure alignment with their goals. Account Management \& Growth * Understand client business objectives and challenges, aligning company offerings to drive value. * Identify upselling and cross\-selling opportunities to expand client engagement and revenue. * Collaborate with sales and product teams to present relevant solutions to clients. * Collaborate with the sales team on contract renewals and pricing adjustments based o...

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